Contact

We read every message. The fastest way to reach us is email.

[email protected]

What to write to us about

• Support: something does not work as you expect. Please tell us your browser and version, what you did, and what you saw.
• Bug reports and ideas: we use them to decide what to improve next.
• Privacy requests: questions about this site's Privacy Policy, or a request about information you have sent us by email.
• Business and advertising: partnership or advertising questions.

Response time

We aim to reply within a few business days.

Please do not send your files

BookmarkFiles never needs your file contents to help you. Do not attach private documents or passwords to a support email. Describe the problem, and if an example helps, use a small file with made-up content.

Before you write

Many questions are answered in the guides and in the FAQ at the bottom of the home page.